Lifetime Structural Integrity Warranty

Decorus warrants, to the original purchaser, that its products, in their original manufactured condition, will be free from manufacturing defects in milling, dimension, and grade for the lifetime of the floor. Structural integrity does not cover the normal expansion and contraction that solid wood floors may experience between boards at different times during the year. If minor separations do occur, they are not covered by this warranty. Cupping or crowning due to excessive moisture or humidity is not covered by this warranty.

50 Year Finish Wear Layer Warranty

Decorus warrants, to the original purchaser, that its surface wear layer will not wear through or separate from the wood for 50 years from the original date of purchase, on all prefinished products, when used in normal residential traffic conditions.

Your Decorus Floor requires maintenance. Decorus Floors must be maintained in accordance with Decorus’ written maintenance instructions. These limited warranties do not cover damage or defects caused by improper maintenance or inadequate care.

Decorus Warranty Exclusions

The patterns and color variations created in a living tree are like all of nature – never repeated. Naturally oc-curring wood characteristics such as mineral streaks, knots, variations in grain and color, are not considered defects. Your newly installed floor will vary from samples or pictures shown – this variation is not covered by our warranty. Also, species, age, character, and exposure to sunlight may keep new or replacement flooring from matching existing flooring or samples. Because hardwood flooring is a natural product, it will expand and contract due to seasonal moisture level changes.

All wood flooring will undergo natural color changes due to the effects of sunlight and/or Ultraviolet light and changes are not covered by our warranty. Area rugs and other furnishings should be moved occasionally as they block sunlight and may give the appearance of discoloration under the rug. This is not a product defect.

Decorus warranties exclude indentations, scratches, or damages caused by misuse, negligence, accidents, fire, erosion, insects, pets, shoes, pebbles, sand, other abrasives, and lack of proper maintenance, insufficient protection on furniture, and misuse or improper alterations of the manufactured product. Damage due to water and/or moisture, including, but not limited to damage resulting from broken or leaking pipes, wet mopping, weather conditions or natural disasters, is excluded from the Decorus warranty. Building settling or uneven subfloors are considered to be part of the pre-installation inspection process. Do not install Decorus floors if these situations exist. Decorus Floors limited warranties do not cover damage or defects caused settling or uneven subfloors.

INSTALLATION OF ANY FLOORING CONSTITUTES ACCEPTANCE OF ITS GRADE, MILLING, AND FINISH. As Decorus Flooring has no control over installation methods or site conditions, we cannot warranty any installation or site related issue. Decours Floors does not cover any damage or defects caused by improper installation.

Gloss reduction is not considered surface wear, therefore it is not covered under this warranty.

This writing is the complete and exclusive statement of the warranty, and is in lieu of all other expressed and/or statutory warranties. Decorus assumes no liability for incidental or consequential damages.

Claims Information

In the unlikely event that any portion of your Decorus floor should fail with respect to the provisions of the warranties, Decorus, at its sole option, to the original purchaser, will repair, refinish, or replace such portion, prorated over the remaining life of this warranty. In no event shall Decorus Floors have any other liability or any monetary liability to buyer in excess of the purchase price of the wood floor.

To file a claim, first contact the retailer where the original purchase was made. If the retailer is unable to satisfy the claim, please contact Decorus Floors directly. Contact

Decorus Floors reserves the right to have its representative inspect the floor and remove samples for technical analysis.